Cookies Italian.com ships all orders to the continental United States via FedEx Ground. Orders to Hawaii and Alaska by FedEx incur additional charges. Please place orders shipped to Alaska or Hawaii by phone (815-398-0177). Foreign bound orders are currently not available. Orders placed this week will be shipped next week. We ship on Mondays and Tuesdays so that your order does not spend the weekend in a FedEx warehouse. If you have special shipping needs please give us a call 815-398-0177

CREDIT CARD POLICY
We accept Visa, MasterCard, American Express and Discover.

CHECKS OR MONEY ORDERS
Yes, we do accept mail orders! Please send your order, and payment to LME Company, 2411 Primrose Place., Rockford, IL, 61108

FAX ORDERS
We do accept fax orders if credit card information is included. Name on Card, Card Number, Expiration Date, and CVV2 Code. Fax us at 815-226-1085

PHONE ORDERS
815-398-0177

RETURN & CREDIT POLICY
If there is a mistake on our part we will give you a full refund.

We cannot guarantee a delivery date unless you pay the extra shipping charges for 3 day, 2 day, or overnight shipping. Once we ship the package it is in the hands of FedEx. We trust them, but we cannot be responsible if they do not deliver on time.